First time shopper?
On this page we have tried to cover most questions you may have regarding the products we have and how to use this site. After reading this page if you still have questions, please don't hesitate to contact us by phone, email or fax.

How to Order Online
Our online shopping works much the same as you would if you walked into a retail store. You can look around the store by choosing different categories by simply clicking one of the choices in the left side column (incense, singing bowls, prayer shawls ect.) If you are looking for something in particular you can search for it by name in the SEARCH box at the top of the left side column or conduct a more indepth search by selecting the ADVANCE SEARCH link directly under the search box.
When you find a product that interests you, simply click on the picture and then press the BUY button and it will put that item in to your shopping cart. You can change quantity and even remove items from your cart at any time selecting the appropriate button on the right side column.
When you have finished shopping and are ready to actually place the order, just click on the CHECK OUT button and follow the instructions.

Satisfaction Guarantee
Everything you see in this catalog carries a full satisfaction guarantee. If for any reason you are not completely happy with your purchase, simply return the item(s) to us and we will refund the full value of the goods back to your credit card.

To Return a Product
If you need to return any items purchased from us, simply return the products to address below, along with a a copy of the original invoice. When we receive the items we will refund the full purchase price back to your credit card.

Security
This site utilizes a secure server which protects the information such as your credit card details when you place your order. This is done by encrypting your order. If anyone intercepts the order between the time you send it and we receive it on our server, the information you sent will be rendered unreadable. It can only be deciphered once it reaches our server.
This technology is used by most of the leading internet ecommerce sites to protect their customers.

Privacy
Any information you submit to us will remain strictly confidential. We do not sell, share or rent our customers details with any other company.

How to contact us
If you have any other questions, please don't hesitate to contact us by any of the following methods. You can call us by phone during our business hours Monday to Friday 9:00am to 5:00pm EST. You can fax or e-mail us 24hours a day seven days a week.

Newageimports.com
PO Box 915802
Longwood
Florida 32791-5802
USA

Phone 407-869-1242
Fax 407-869-1314
Email info@newageimports.com